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INTERNATIONAL PATIENTS OFFICE

The Sonrisas Factory International Patients Office counts on specially trained staff. Our Office provides you with information regarding accommodations, transportation, tourist sites and any other inquiry you and your family may need.

 

Our main goal is to help find the dental treatment right for you. We are responsible for collecting all of the required information for a good diagnosis, while maintaining an affordable budget.

An advisor will be in constant communication with you and your travel companions so you can ask any questions you have

 

 

How do we work?

 

     
 

FIRST CONTACT

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To start the process with Sonrisas Factory click on GET AN APPOINTMENT. Once we get your personal information, we will get in touch with you within 24 hours to collect the necessary medical information to know what your treatment needs are. We will inform you about the next stages.

 

 
     
 
     
 

SONRISAS FACTORY SERVICE REQUEST

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If you choose to continue with Sonrisas Factory service, we will ask you to send more specific information in order to obtain a proper diagnosis.  The required documents are a medical history, a dental panoramic X-ray, pictures of you smiling and pictures of your teeth.

If sending these documents are not easy for you, there is no need to worry. You will receive a call from a dental advisor to collect all the information required to plan your treatment. During this stage, we can also arrange a videoconference with a dentist to answer any questions you may have. The more information we have, the easier it is for us to put together a detailed budget. We will keep all your information under a confidential control.

 
     
 
     
 

TRAVEL PLANNING

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Sonrisas Factory will prepare a trip itinerary and schedule an arrival date, airport pick up, accommodation, dental appointments, and transportation to Sonrisas Factory taking into account your comfort and security. We value your time and are in constant communication with our patients to make this process more efficient.

During this process we know that you will have many questions ranging from lodging to payment methods so please feel free to ask.

 
     
 
     
 

PAYMENTS

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Once you have made the check out to us in our office, you will be informed about a suitable treatment with all details and a final budget, according to the dental package chosen. After all this, you can select a payment method suitable for you.

The payment can be performed in our clinic by credit card (Visa, Master Card and American Express) or cash (Dollars, Euros or Pesos). The treatment will be performed after the full payment.

Note: Sonrisas Factory does not accept traveler’s checks.
 
     
 
     
 

RECOVERY AND RETURN HOME

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The most important factor for us is our patient’s health and satisfaction. Once your treatment is over we will support you through follow up visits to ensure a speedy recovery. 

 

 

 

 
     
 

 

     
 

TOURIST ACTIVITIES

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Santa Marta is a city with excellent weather conditions that allows a fast postoperative recovery. We invite you to enjoy our city while you rejuvenate your smile, following the recommendations of our specialists.

For more information about Santa Marta click interesting places

 
     

 

 

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